1. Eligibility
The Flavor Gang Rewards Program is available to eligible registered retail customers. Wholesale orders and accounts associated with wholesale purchasing are excluded from earning or redeeming rewards.
2. Earning points
Eligible purchases earn one point for each whole US dollar in the order subtotal after discounts and before shipping and tax. Purchase points are added after the order is fully fulfilled. Non-purchase actions may require verification and are subject to stated limits.
3. Redemption
One hundred points may be redeemed for $5 in reward credit. Two hundred points may be redeemed for eligible standard shipping. Reward credit is issued as a checkout discount and is not a gift card, cash, or stored-value account.
4. Restrictions
Points have no cash value, are non-transferable, and may not be sold. Rewards may not be combined with sitewide promotional offers unless The Flavor Gang expressly allows it. Shipping rewards cannot be combined with another shipping promotion.
5. Balance and expiration
Points do not expire. The maximum balance is 10,000 points. Earning pauses at the cap. Activity completed while at the cap is not credited later.
6. Refunds and cancellations
Refunded items may cause a proportional point deduction. The balance will not be reduced below zero. Eligible points used on a cancelled or refunded order will be returned according to the program rules.
7. Submitted links
Some activities require a public or shareable verification link. Links that are private, expired, inaccessible, duplicated, or unrelated may not be approved. Third-party hosting services are governed by their own terms and privacy practices.
8. Fraud and account review
The Flavor Gang may suspend, cancel, or recover points where fraud, duplicate accounts, fake activity, payment abuse, or other misuse is suspected or confirmed.
9. Program changes
The Flavor Gang may update, pause, or end the program and may correct errors. Material changes will be communicated through the website or customer email when appropriate.
10. Contact
Questions about rewards may be submitted through the Rewards Support page. These terms should be reviewed by legal counsel before public launch.