Rewards
How It Works

Rewards should feel simple from the first point to checkout.

Here is the full flow, including when points post, how totals are calculated, and what happens when you redeem.

Purchase points post after fulfillment.

Pending, unpaid, cancelled, and wholesale-related orders do not earn retail rewards.

The Full Flow

From account to reward in five clean steps.

1
Create or sign in

Use the same verified email tied to your retail customer account.

2
Shop and engage

Place eligible retail orders or complete an approved earning activity.

3
Wait for fulfillment

Purchase points are added after the Shopify order is paid and fully fulfilled.

4
Choose your reward

Redeem reward credit, standard shipping, or both when allowed.

5
Finish checkout

Apply the issued reward code and complete your order.

Point Calculation

We count the eligible subtotal. Nothing extra.

Points are based on the order subtotal after discounts and before shipping and tax. Partial dollars are rounded down.

Order subtotal$35.00
Discount−$10.25
Eligible subtotal$24.75
Points earned24 points
Redemption

Pick the reward that fits the cart.

Reward codes are created for your account and applied before checkout. Points are reserved while a code is active.

100 points
$5 Reward Credit

Choose any whole $5 increment up to your available balance.

200 points
Eligible Standard Shipping

Use once per order. Shipping restrictions and promotion rules apply.

Points do not expire
No cash value or transfers
Maximum balance: 10,000
Wholesale activity excluded

Ready to see your balance?

Open the dashboard to track points, submissions, referrals, and rewards.

Open My Rewards